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Medspa Legal & Legislation > Mass e mail showing all of our clients/patients names

We are a Med Spa under the supervision of an MD. Our manager sent out a notice on a price increase and accidentally showed all the recipients names in the e- mail. What should I do ? send out an immediate letter of apology ? not draw attention to it by a letter of apology ? Your thoughts would be very much appreciated.

01.27 | Registered Commenterskin101

Hi Skin101
This is not good. Depending upon what your medspa or clinic does it could be a mass HIPPA violation. You should not be using a any system that even has this kind of personally identifiable information in there.

It's probable that you might get away with this one time but don't push your luck. I'd check out the resource guide for email providers here: https://medicalspamd.com/downloads : )

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